Laffey, Bucci & Kent represents a woman alleging that she was sexually assaulted at a Massage Envy location in Short Pump, Virginia. CBS 6 Problem Solvers recently interviewed Stewart Ryan and the firm’s client for an investigative report on sexual abuse at the massage franchise and how state regulators address the issue.

Ryan called the issue an epidemic and believes Massage Envy must work harder to protect its customers. “It doesn’t appear that anything is being done, the fact that sexual assault continues to occur evidences that nothing is being done, or the right things aren’t being done.”

Watch the full interviews here.